XProtect Corporate uses particular ports when communicating with other computers, cameras, etc.
When using XProtect Corporate, make sure that the following ports are open for data traffic on your network:
- Port 20 and 21 (inbound and outbound): Used when recording servers listen for FTP information; some devices use FTP for sending event messages. FTP (File Transfer Protocol) is a standard for exchanging files across networks.
- Port 25 (inbound and outbound): Used when recording servers listen for SMTP information. Also, some devices use SMTP (e-mail) for sending event messages and /or for sending images to the surveillance system server via e-mail. SMTP (Simple Mail Transfer Protocol) is a standard for sending e-mail messages between servers.
- Port 80 (inbound and outbound): While not directly used by XProtect Corporate, port 80 is typically used by the IIS (Internet Information Services) Default Web Site for running the XProtect Corporate Management Server service.
- Port 1024 and above (outbound only (except ports listed in the following)): Used for HTTP traffic between cameras and servers.
- Port 5432 (inbound and outbound): Used when recording servers listen for alert socket/TCP information; some devices use TCP for sending event messages.
- Port 7563 (inbound and outbound): Used for handling PTZ camera control commands, and for communication with access clients.
- Port 8844 (inbound and outbound): Used for communication between failover servers.
- Port 9993 (inbound and outbound): Used for communication between recording servers and the Management Server.
- Port 11000 (inbound and outbound): Used by failover servers for polling (i.e. regularly checking) the state of recording servers.
- Port 12345 (inbound and outbound): Used for communication between XProtect Corporate and Matrix recipients.
- Any other port numbers you may have selected to use. Examples: If you have changed the IIS Default Web Site port from its default port number (80) to another port number, or if you have integrated XProtect Enterprise servers into your XProtect Corporate solution, in which case a port must be allocated for use by XProtect Enterprise's Image Server service.
The port numbers can be changed. Different port numbers may therefore be used in your organization.